Product Quality Guarantee

Welcome to Authorized Goods, where our unwavering commitment to product excellence is at the forefront of our customer satisfaction efforts.

Each item you purchase comes with the assurance of a manufacturer's warranty. For detailed information regarding the warranty, please do not hesitate to reach out to us.

What steps should be taken if my product is delivered damaged?

Examining the Package: Ensure you thoroughly inspect the package of your item(s) as soon as it arrives. It's essential to document any noticeable damage, including that on the box itself, at the time of delivery receipt signing.

Suspected Damage: In cases where immediate package opening isn’t feasible during delivery, yet there's suspicion of possible damage, it's advisable to note “suspect damage” on the delivery receipt.

Damage Reporting: In the event that your item(s) are found to be damaged after unpacking, please promptly send photographs to support@authorizedgoods.com. We aim to expedite the replacement or refund process, typically concluding it within a single business day.